Terms and Conditions - Great Canadian Entertainment
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Terms & Conditions

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REWARDS

TERMS & CONDITIONS

GREAT CANADIAN REWARDS TERMS AND CONDITIONS

  1. To be eligible to become a Member (each, a “Member”) in the Great Canadian Rewards (“GC Rewards”) Program (the “Program”) at Casino Woodbine, Pickering Casino Resort, Great Blue Heron Casino, Casino Ajax, Elements Casino Mohawk, Elements Casino Brantford, Elements Casino Flamboro, Elements Casino Grand River, Shorelines Casino Thousand Islands, Shorelines Casino Belleville, Shorelines Casino Peterborough and Shorelines Slots at Kawartha Downs (each a “Site”, collectively the “Sites”), a patron must: (i) be 19 years of age or older; (ii) not be inactive, self- excluded, archived or trespassed; and (iii) not be an officer, director or employee of; One Toronto Gaming (“OTG”) who conducts business on behalf of Ontario Gaming GTA Limited Partnership (“OGGTA”), Elements Casinos (“Elements”) who conducts business on behalf of Ontario Gaming West GTA Limited Partnership (“OGWGTA”), Shorelines Casinos (“Shorelines”) who conducts business on behalf of Ontario Gaming East Limited Partnership (“OGELP”) (each a “Partnership”, collectively the “Partnerships”), or Great Canadian Entertainment (“GCE”) or the Alcohol and Gaming Commission of Ontario (“AGCO”) or an employee of the Ontario Lottery and Gaming Corporation (“OLG”). There is no fee payable to obtain membership in the Program. To participate in the Program, a Member must comply with these GC Rewards Terms and Conditions (“Terms”), which form an agreement between the Member and GCE and are intended to be legally binding.
  2. There are two (2) types of Points (each, a “Point” and collectively, the “Points”) that can be earned in relation to the Program, as follows:
  1. a) Rewards Points: Rewards Points (each, a “Reward Point” and collectively, the “Rewards Points”) are accumulated through qualifying recorded slot and/or electronic table games play at any Site listed above in Section 1. To record slot and/or electronic table games play, a Member must (i) properly insert their valid GC Rewards Card (the “Card”) into the slot machine or electronic table game for the entire duration of play that the Member wants recorded, or (ii) use the Cardless Rating System by entering their GC Rewards account number and personal PIN on the iView of the slot machine or electronic table game. Recorded play sessions are ended when the Member (i) removes the Card from the slot machine or electronic table game, (ii) selects the End Session option when using Cardless Rating System, or (iii) is logged out due to inactivity. Rewards Points will be awarded at a rate determined by GCE in its sole discretion and may differ between Sites. Play at live table games does not earn Rewards Points.

    1. i) Once earned in accordance with these Terms, Rewards Points properly accumulated by a Member in accordance with these Terms can be redeemed for a Reward or Rewards (each, a “Reward” and collectively, the “Rewards”) pursuant to these Terms. Except as otherwise noted in these Terms, Reward Points do not expire. See Section 5 for details on redeeming Reward Points.

  1. b) Tier Credits: Tier Credits (each, a “Tier Credit” and collectively, the “Tier Credits”) are accumulated through qualifying recorded slot and/or table games play at any Site listed above in Section 1. To record slot and/or electronic table games play, a Member must (i) properly insert their valid Card into the slot machine or electronic table game for the entire duration of play that the Member wants recorded, or (ii) use the Cardless Rating System by entering their ONE account number and personal PIN on the iView of the slot machine or electronic table game. Recorded play sessions are ended when the Member (i) removes the Card from the slot machine or electronic table game, (ii) selects the End Session option when using Cardless Rating System, or (iii) is logged out due to inactivity. To record live table play, a Member must present their valid Card to the dealer at a live table game. Tier Credits will be awarded at a rate determined by GCE in its sole discretion and may vary by Site.

      1. Tier Credits have no redemption value. Instead, Tier Credits are used only to determine a Member’s membership level in the Program.
      1. Tier Credits are accumulated through a “Tier Period”, of which there are two (2) Tier Periods in a twelve (12) month time frame as follows:
        • April 1 to September 30
        • October 1 to March 31
      1. There are four (4) membership levels within the GC Rewards program. The number of Tier Credits needed to accumulate through each Tier Period to move through each of the membership levels are as follows:
        • Club – 0 to 499 Tier Credits
        • Preferred – 500 to 4,999 Tier Credits
        • Premium – 5,000 to 29,999 Tier Credits
        • Summit – 30,000+ Tier Credits
      1. Membership Level is based on the number of Tier Credits collected in the previous Tier Period. A Member’s Tier Credits will automatically be reset to zero (0) at the beginning of the next applicable Tier Year. This will not affect the membership level until the following Tier Period.
  1. A Member playing more than one spot can insert their Cards or use the Cardless Rating System at multiple slot machines / electronic table games, at the discretion of the staff at a Site. The maximum number of sessions that a single Member can have simultaneously is limited to three (3). It is the Member’s responsibility to ensure that each session is properly rated, ie. the Card is properly inserted into the slot machine and accepted for play. A Member’s account can only be used by the named account holder and may not be used by any other individual or entity.
  1. Points will automatically be tracked and allocated to each Member’s account by GCE in accordance with its official records. Points have no value outside of this Program. Points cannot be assigned, exchanged, traded, bartered, purchased, given by gift or otherwise sold. Any Points so acquired are void. Without limiting the generality of the foregoing, GCE may, at its sole discretion, agree to transfer Reward Points to the GC Rewards account of the surviving spouse of a deceased Member (provided such spouse is or becomes a Member of the Program in accordance with these Terms). The accumulation of Points does not entitle the Member to any vested rights, and GCE does not guarantee in any way the continued availability of any Reward or any other benefit. All Points are subject to verification at any time and for any reason. GCE reserves the right, in its sole discretion, to invalidate any Points that GCE deems to have been awarded in error, or as the result of any fraudulent activity, or any activity not in keeping with the letter and/or spirit of these Terms, as interpreted by GCE in its sole discretion. Any Points that cannot be verified to the complete satisfaction of GCE are subject to disqualification. GCE, the AGCO, GCE’s advertising, promotion and management agencies, OLG, and each of their respective parent companies, subsidiaries, affiliates, prize suppliers, advertising/promotion agencies (collectively, its “Representatives”) and any entity involved in the development, production, administration, or fulfillment of the Program, and each of their respective officers, directors, agents, representatives, successors and assigns (collectively, the “Released Parties”) will not be liable for, and accept no liability whatsoever in relation to, the failure of any Points to be captured or recorded for any reason. Any Points accumulated through misuse of the GC Rewards account, abuse or fraud (all as determined by GCE in its sole discretion) will be forfeited. All determinations regarding whether a Member is eligible to earn Points in accordance with these Terms will be made by GCE in its sole discretion.
  1. As noted in Section 2, Rewards Points may be redeemed by a Member for a Reward or Rewards in accordance with the Rewards Points redemption schedule currently in force and available at the Great Canadian Rewards desk at a Site. Each Reward will be associated with a specified number of Rewards Points. To be eligible to redeem a Reward, the Member must have (at a minimum) the specified number of Rewards Points associated with the applicable Reward. All Rewards are subject to availability at the time of the redemption request. GCE may, in its sole discretion, cease to offer any Rewards, and may, in its sole discretion, substitute a similar Reward of equivalent or greater value for any reason. The Rewards Point value associated with each Reward shall be set by GCE, in its sole discretion, and is subject to change without notice. The Released Parties are not responsible for, and accept no liability whatsoever in relation to, incorrect Rewards Point values displayed in relation to the redemption schedule or elsewhere. After a Reward is redeemed by a Member, the specified number of Rewards Points will automatically be debited from the Member’s account. Rewards Points may not be redeemed by any person other than the Member associated with the Rewards Points. From time to time, GCE may advertise or offer exclusive offers to select Members to redeem Rewards Points for items other than a Reward, or receive other benefits (including, but not limited to, complimentary offers).
  1. There are two (2) types of Complimentary Offers (each, a “Comp Dollar” and collectively, the “Comp Dollars”) that may be awarded in relation to the Program, as follows:
  1. a) Comp Dollars: Comp Dollars are accumulated through qualifying recorded slot play and live table games play at any Site listed above in Section 1. To record slot play, a Member must (i) properly insert into the slot machine or electronic table game their valid GC rewards Card (the “Card”) for the entire duration of play that the Member wants recorded, or (ii) use the Cardless Rating System by entering their GC Rewards account number and personal PIN on the iView of the slot machine or electronic table game. Recorded play sessions are ended when the Member (i) removes the Card from the slot machine or electronic table game, (ii) selects the End Session option when using Cardless Rating System, or (iii) is logged out due to inactivity. To record live table games play, a Member must present their valid Card to the dealer at a live table game. Comp Dollars will be awarded at a value determined by GCE in its sole discretion.

      1. Comp Dollars have a maximum earned bank of ten thousand dollars ($10,000 CAD).
      2. Once issued in accordance with these Terms, Comp Dollars awarded to a Member can be redeemed for a Resort Reward or Resort Rewards (each, a “Resort Reward” and collectively, the “Resort Rewards”) at participating outlets pursuant to these Terms. Except as otherwise noted in these Terms, Comp Dollars do not expire. See Section 8 for details on redeeming Comp Dollars.
  1. b) Discretionary Comps: Discretionary Comps may be awarded at the discretion of GCE. The amount of discretionary Comps issued is determined at the discretion of the issuer using a combination of data driven attributes including, but not limited to:

      1. Player Tier Credits;
      2. Average earned comp per trip;
      3. Available comp value;
      4. Rolling 12-month coin in; and
      5. Rolling 12-month visit count
  1. Comp Dollars will be tracked and allocated to each Member’s account GCE in accordance with its official records. Comp Dollars have no value outside of this Program. Comp Dollars have no cash value and may not be applied towards the purchase of tobacco or combined with other special offers. Comp Dollars cannot be assigned, exchanged, traded, bartered, purchased, given by gift or otherwise sold. Any Comp Dollars so acquired are void. The accumulation of Comp Dollars does not entitle the Member to any vested rights, and GCE does not guarantee in any way the continued availability of, any Reward or any other benefit. All Comp Dollars are subject to verification at any time and for any reason. GCE reserves the right, in its sole discretion, to invalidate any Comp Dollars that GCE deems to have been awarded in error, or as the result of any fraudulent activity, or any activity not in keeping with the letter and/or spirit of these Terms, as interpreted by GCE in its sole discretion. Any Comp Dollars that cannot be verified to the complete satisfaction of GCE are subject to disqualification. The Released Parties will not be liable for, and accept no liability whatsoever in relation to, the failure of any Comp Dollars to be captured or recorded for any reason. Any Comp Dollars accumulated through misuse of the Card, abuse or fraud (all as determined by GCE in its sole discretion) will be forfeited. All determinations regarding whether a Member is eligible to earn Comp Dollars in accordance with these Terms will be made by GCE in its sole discretion.
  1. As noted in Section 6, Comp Dollars may be redeemed by a Member for a Resort Reward or Resort Rewards at a rate determined by GCE in its sole discretion. Each Resort Reward will be associated with a specified Comp value. To be eligible to redeem a Resort Reward, the Member must have (at a minimum) the specified Comp value associated with the applicable Resort Reward. All Resort Rewards are subject to availability at the time of the redemption request. GCE may, in its sole discretion, cease to offer any Resort Rewards, and may, in its sole discretion, substitute a similar reward of equivalent or greater value for any reason. The Comp value associated with each Resort Reward shall be set by GCE, on behalf of itself and its Representatives, in its sole discretion, and is subject to change without notice. The Released Parties are not responsible for, and accept no liability whatsoever in relation to, incorrect Comp values displayed. After a Resort Reward is redeemed by a Member, the specified number of Comp Dollars will automatically be debited from the Member’s account. Comp Dollars may not be redeemed by any person other than the Member associated with the Comp Dollars. From time to time, GCE may advertise or offer exclusive offers to select Members to redeem Comp Dollars for items other than a Resort Reward or receive other benefits.
  1. If a Member has no recorded slots and/or table games play activity for six (6) consecutive calendar months, the Member’s account in the Program will be deemed to be ‘inactive’ and all accumulated Points and Comp Dollars will be terminated, at the sole discretion of GCE, on behalf of itself and its Representatives. A Member’s account will be returned to active status upon a Member using their rewards card at a qualified slot machine or table game, at any Site administering GC Rewards. Terminated Points and Comp Dollars will not be returned upon account reactivation. Once a Member’s account is Inactive, GCE, on behalf of itself and its Representatives, will continue to maintain personal information in accordance with OLG’s Corporate Record Classification Scheme and Retention Schedule (RCSRS). Inactive accounts may be sent marketing/promotional/research communication in accordance with the Member’s consent recorded in their account for receiving such materials.
  1. Members may be eligible to receive discounts on qualified food & beverage at participating restaurants at a rate determined by GCE in its sole discretion. Discounts may not be combined with special offers and may not be used towards the purchase of alcohol.
  1. By joining the Program, Members are eligible to use the My PlaySmart program tool while playing electronic games (other than peer to peer poker) with their Card. The terms and conditions of the My PlaySmart program tool, which form an agreement between Member and GCE and OLG and are intended to be legally binding are set out at www.playsmart.ca and are also available at the Great Canadian Rewards Guest Services desk. By using the My PlaySmart program tool, Members accept and agree to these terms and conditions as they may be amended from time to time.
  1. Valid government-issued photo identification must be presented to join the Program. A valid Card and a valid government- issued identification must be presented (or, if applicable, a Personal Identification Number may be required to be entered) to make a transaction pursuant to the Program. Valid government-issued identification must be presented, and/or verbal verification must be completed to obtain a replacement Card.
  1. GCE, on behalf of itself and its Representatives, reserves the right, in its sole discretion, to deny any application for Program membership. At the sole discretion of GCE, a Member’s membership in the Program may be revoked or cancelled at any time. In such circumstances, any accumulated Points and/or Comp Dollars will be forfeited in their entirety. A member’s Card must be returned at the time of revocation or cancellation of membership in the Program.
  1. Neither GCE nor any of its Representatives makes any representations or warranties, express or implied, with regard to the Card, including any warranty of merchantability, fitness for a particular purpose title, non-infringement or that the Card will always be accepted. The Released Parties shall not be liable for any loss or damage, however caused, that is suffered by any person as a result of the use or misuse of a Card. In the event GCE is found liable, the Member shall only be entitled to recover actual and direct damages, not to exceed in the aggregate the monetary equivalent value of the last Rewards Point balance on the Member’s Card. The Released Parties shall have no liability for any incidental, indirect or consequential damages arising of or in any way connected with the Program, even if any Released Party has been advised of the possibility of such damages.
  1. Each Member who qualifies for the Program is entitled to only one (1) unique account number, which is issued upon enrolment in the Program. GCE may limit the number of Cards or replacement Cards issued to any Member. All Cards and account numbers are at all times the property of GCE or its Representatives, but for greater certainty are not the property of the Member.
  1. Each member may use only one (1) unique email address and one (1) unique mobile phone number for the purposes of their GC Rewards account. For greater clarity, Members may not share an identical email address or an identical mobile phone number with any other Member. GCE reserves the right to remove duplicate email addresses and/or mobile phone numbers from the GC Rewards accounts and disqualify any offers associated with the email address and/or mobile phone number.
  1. The Released Parties are not responsible for lost, stolen or destroyed Cards. Lost, stolen or destroyed Cards must be reported to a GC Rewards representative at a Site. GCE, in its sole discretion, may or may not replace lost, stolen or destroyed Cards.
  1. GCE, on behalf of itself and its Representatives, reserves the right, in its sole discretion subject only to applicable law, to modify all or a portion of these Terms at any time without further notice and without incurring any liability or obligation. A Member’s continued access to and/or use of the Program after any such changes constitutes their acceptance of, and agreement to be legally bound by, these Terms as revised. It is each Member’s sole responsibility to regularly check to determine if there have been any changes to these Terms and to review such changes.
  1. Subject only to applicable law, a Member’s account (and therefore their ability to participate in the Program) may be terminated at any time and without notice by GCE if the Member has been deemed by GCE, in its sole discretion, to: (i) violate these Terms; (ii) provide false or fictitious information to GCE; (iii) misuse or abuse (or attempt to misuse or abuse) the Program and/or Member privileges; (iv) commit (or attempt to commit) fraud; and/or (v) take any other action or actions deemed by GCE to be contrary to the Program, the letter and/or spirit of these Terms, or the interests of other Members. If a Member’s permission to participate in the Program is terminated for any reason, including by GCE, the agreement formed by the Member’s acceptance of these Terms will nevertheless continue to apply and be binding upon the Member in respect of the Member’s prior participation in the Program and anything relating to or arising from such participation. Upon termination, all Points and/or Comp Dollars associated with the Member’s account will be forfeited (subject only to applicable law). If a Member is dissatisfied with the Program for any reason, then their sole and exclusive remedy is to redeem any existing Points and/or Comp Dollars in accordance with these Terms and discontinue participating in the Program.
  1. EACH MEMBER IS SOLELY RESPONSIBLE FOR ALL ACTIONS THAT TAKE PLACE UNDER THEIR ACCOUNT (WHETHER OR NOT SUCH ACTIONS TAKE PLACE WITH OR WITHOUT THE MEMBER’S KNOWLEDGE OR CONSENT). EACH MEMBER IS SOLELY RESPONSIBLE FOR ENSURING THAT THEIR ACCOUNT, CARD, AND PERSONAL IDENTIFICATION NUMBER ARE KEPT SECURE AT ALL TIMES.
  1. GCE, on behalf of itself and its Representatives, reserves the right, in its sole discretion, to require proof (in a form acceptable to GCE) for any reason GCE deems necessary, in its sole discretion, for the purposes of administering this Program in accordance with the letter and spirit of these Terms. Failure to provide such proof to the complete satisfaction of GCE within the timeline specified by GCE may result in disqualification from the Program. If it is discovered by GCE (using any evidence or other information made available to or otherwise discovered by GCE) that any Member (or any person purporting to be a Member) has attempted to use multiple names, identities and/or any other means not expressly sanctioned by these Terms to participate in or disrupt this Program, then he/she may be disqualified from the Program in the sole discretion of GCE.
  1. The Released Parties assume no liability whatsoever in relation to this Program. The Released Parties are not responsible for:
  1. (i) any late, lost, misdirected, delayed, incomplete, incompatible or misdirected information (all of which is void); (ii) any failure(s), malfunction(s) or other problem(s) of any nature whatsoever; (iii) the failure of any information to be received, captured or recorded for any reason whatsoever; and/or (iv) any combination of the above, all as determined by GCE in its sole discretion.
  1. By participating in this Program, each Member: (i) confirms compliance with these Terms; and (ii) releases the Released Parties from any and all liability in connection with this Program, the Member’s participation herein and/or the awarding and use/misuse of a Reward or any portion thereof.
  1. GCE, on behalf of itself and its Representatives, reserves the right, in its sole discretion, to withdraw, suspend or amend this Program in any way, or to amend these Terms in any way, without prior notice or obligation, in the event of: (i) any cause beyond the reasonable control of GCE that interferes with the proper conduct of this Program as contemplated by these Terms, including, without limitation, any error, problem, tampering, unauthorized intervention, fraud or failure of any kind whatsoever; (ii) any accident, printing, administrative, or other error of any kind; (iii) for making changes or alterations to these Terms relating to the accommodation of participants in accordance with the Accessibility for Ontarians with Disabilities Act, 2005; and/or (iv) for any other reason that GCE deems necessary, in its sole discretion, to ensure that this Program is conducted in accordance with the letter and spirit of these Terms. Any attempt to undermine the legitimate operation of this Program in any way (as determined by GCE or its Representatives in their sole discretion) may be a violation of criminal and civil laws and should such an attempt be made, GCE, on behalf of itself and its Representatives, reserves the right to seek remedies and damages to the fullest extent permitted by law.
  1. GCE, on behalf of itself and its Representatives, reserves the right, in its sole discretion, to take whatever measures or actions it deems necessary to help ensure that the Program is administered in accordance with the letter and spirit of these Terms. ANY INDIVIDUAL DEEMED BY GCE AT ANY TIME TO BE IN VIOLATION OF THE LETTER AND/OR SPIRIT OF THESE TERMS FOR ANY REASON WHATSOEVER IS SUBJECT TO DISQUALIFICATION IN THE SOLE DISCRETION OF GCE.
  1. NOTICE OF COLLECTION:
  2. Your personal information is collected by GCE and the Ontario Lottery and Gaming Corporation (“OLG”) pursuant to section 3 of the Ontario Lottery and Gaming Corporation Act, 1999 (“OLGCA”). Personal information collected here and each time you use your membership will be used for the following principal purposes:
    • Develop, provide for, undertake, organize and conduct and manage lottery schemes and gaming in the province of Ontario, including administering RG programs by using your information in aggregate form or in a manner that does not identify you and for meeting legal requirements.
    • Administering the GC Rewards program and to contact you for customer service;
    • Administering GC Rewards contests, offers, promotions, events, news and surveys where you have opted-in, and gaming research and statistical purposes by using your information in aggregate form or in a manner that does not identify you;
    • Sharing the information with third parties including police services for investigation or audit purposes; for integrity, security, compliance and risk management of games and gaming operations;
    • Facilitating enrolment in other services provided by GCE that may be of interest to you and otherwise as permitted by the Freedom of Information and Protection of Privacy Act (“FIPPA”) or as required by law.
  3. Personal information is used and retained by GCE, by OLG and by our respective vendor(s) who perform services on our behalf. In these instances, we only disclose information required to perform those services. In such cases we will enter into contractual agreements to protect the security and confidentiality of your personal information. Personal Information may be stored outside of Canada and is subject to the laws and lawful disclosure requirements in the recipient jurisdictions. GCE reserves the right to correct personal information held by GCE. If you wish to cancel your enrollment, please contact Guest Services at a GCE Ontario property offering the GC Rewards program. A paper copy of the GCE Privacy Statement will be provided to you by a Guest Services Representative upon request. If you wish to correct or update your information, or withdraw consent to contact, please visit a GC Rewards express kiosk, access your GC Rewards account through login.gcrewards.com or contact Guest Services at a GCE Ontario property offering the GC Rewards program.
  4. If you have questions or concerns related to our collection of your personal information, compliance with this Privacy Notice or the handling of your personal information, please see our Privacy Policy at gcgaming.com/privacy-2 or contact our Privacy Officer by email at privacyofficer@gcgaming.com, or by mail at: Privacy Officer, Great Canadian Gaming Corporation, 39 Wynford Drive, North York Ontario, M3C 3K5.
  1. If you have provided your email address and indicated that you consent to receive emails, you confirm that you have provided consent to receive emails related to customer service, promotions, offers, monthly newsletter, account information, loyalty program updates, gaming site updates, research initiatives, external partners and Responsible Gaming from GCE, as applicable.
  1. In order to be eligible to receive exclusive benefits, promotions, bonuses, special events, event invitations, complimentary offers, newsletters and membership information, Members are responsible for notifying a GC Rewards representative at any Site of any name, address, phone number, e- mail and/or consent changes.
  1. If you have elected to opt out of receiving Electronic Communications and Direct Mail you will still have access to the benefits and rewards of our program by utilizing your Great Canadian Rewards account while on the property. You will not receive additional offers and rewards via Electronic Communications and Direct Mail if you opt out. You may opt out of receiving Electronic Communications and / or Direct Mail at any time by visiting a Great Canadian Rewards Guest Services desk at a Site administering the Great Canadian Rewards program or accessing your account online through gcrewards.com.
  1. In determining whether a Member is entitled to redeem Rewards Points, GCE is entitled to review and rely upon, and the Member is bound by, the information recorded in the GCE computer database(s). No Rewards Points shall be redeemed, and no complimentary offers shall be issued, unless the Rewards Points and personal information is validated by GCE using the validation procedure of the GCE computer system.
  1. GCE, on behalf of itself and its Representatives, reserves the right, in its sole discretion, to adjust any of the dates, timeframes and/or other mechanics stipulated in these Terms, to the extent necessary, for purposes of verifying compliance by any Member or other information with these Terms, or as a result of any problems, or in light of any other circumstances which, in the opinion of GCE, in its sole discretion, affect the proper administration of the Program as contemplated in these Terms, or for any other reason.
  1. In the event of any discrepancy or inconsistency between the terms and conditions of these Terms and disclosures or other statements contained in any Program-related materials and/or any instructions or interpretations of these Terms given by any representative of GCE, the terms and conditions of these Terms shall prevail, govern and control to the fullest extent permitted by law.
  1. The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Terms shall otherwise remain in effect and shall be construed in accordance with the terms as if the invalid or illegal provision were not contained herein. Where applicable, the Released Parties are intended third party beneficiaries of this agreement.
  1. This Program is subject to all applicable federal, provincial and municipal laws. Void where prohibited or restricted by law. The decisions of GCE with respect to all aspects of this Program are final and binding on all Members without right of appeal.
  1. To the fullest extent permitted by applicable law, all issues and questions concerning the construction, validity, interpretation and enforceability of these Terms or the rights and obligations of Members, GCE or any of the other the Released Parties in connection with the Program will be governed by and construed in accordance with the domestic laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other jurisdiction’s laws. The parties hereby consent to exclusive jurisdiction and venue of the courts located in Ontario in any action to enforce (or otherwise relating to) these Terms or relating to this Program.
  1. Any waiver by any Released Party of the strict observance, performance or compliance by a Member with any of the Terms contained herein, either expressly granted or by course of conduct, shall be effective only in the specific instance and shall not be deemed to be a waiver of any rights or remedies of GCE as a result of any other failure to observe, perform or comply with these Terms. No delay or omission by any Released Party in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy.
  1. These Terms supersede all previously existing Great Canadian Rewards (GC Rewards) terms and conditions. To the fullest extent permitted by applicable law, all benefits conferred by the previous GC Rewards program will no longer be honoured under any such previous program. By agreeing to participate in the Program, all Members agree to comply with and be legally bound by these Terms and any amendments thereto and any successor or replacement terms. These Terms are applicable to the GC Rewards Program only, which is discrete and not intended to be run in conjunction with any other GCE loyalty program or terms and conditions of other GCE loyalty programs. For greater certainty, related programs that use the Cards (such as the My PlaySmart Program) are governed by their own terms and conditions separate and apart from these.

Patrons with self-excluded or trespassed status as determined by GCE and OLG will not be eligible to participate in any of GCE’s promotions and marketing offers. Any self-excluded or trespassed status person detected at a gaming property will be removed and trespassed.

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