Starting June 29, 2026, a reservation will be required to board the shuttle. Bookings open June 27, 2026. Learn more >>
RIDE FOR $10 AND GET UP TO
$25 SLOT PLAY
$10 CASH FEE
$10 SLOT PLAY
$10 CASH FEE
$10 SLOT PLAY
$10 CASH FEE
$25 SLOT PLAY
FREE RIDE
$50 Slot Play
Toronto Shuttle Schedule & Stops
Available Saturday to Tuesday
PICKUP LOCATIONS
Curbside at Tim Hortons on Red Maple Road
Near Langstaff GO
North side of Bishop Avenue at Yonge Street
Near the transit entrance
Plaza behind KFC at Jane Street and Wilson Avenue
Pickering Shuttle Schedule & Stops
Available Saturday to Tuesday
PICKUP LOCATIONS
Curbside at Apple Markville Plaza on Bullock Drive
Across the parking lot from Best Buy
Curbside at Redlea Avenue by Milliken Go Station Parking
South end of the Splendid China Mall Parking lot
YMCA Entrance at Town Centre Court & Borough Drive
Located at Scarborough Town Centre
Ride. Play. Get Rewarded.
Become a Great Canadian Rewards member and turn every visit into more Slot Play and exclusive offers!
FREQUENTLY ASKED QUESTIONS
Can I board the shuttle without a reservation?
Beginning June 29, 2026, reservations will be required to board the shuttle. Walk-on passengers will no longer be permitted. Book your reservation at greatcanadian.com/book
What do I need to board the shuttle?
Guests must bring:
- Valid government-issued photo identification
- Their shuttle confirmation code
The shuttle driver will verify both items during boarding. The confirmation code may be presented from the confirmation email or reservation confirmation page. Guests must be 19 years of age or older to board the shuttle.
What information is included in the confirmation email?
The confirmation email includes:
- Confirmation code
- Shuttle route
- Casino destination
- Service date
- Pickup stop
- Pickup time
- Passenger’s first name
- A link to manage or cancel the booking
- Return-trip fare information
- Boarding identification requirements
Do I need to print my confirmation?
A printed confirmation is not specifically required. Guests must be able to provide their confirmation code when boarding.
You may show the confirmation code on your mobile device or bring a printed copy. Please ensure the code is available before boarding.
Why should I keep my confirmation code?
The confirmation code identifies the guest’s specific reservation and is required during boarding.
It may also be needed to manage or cancel the booking.
What happens if I lose my confirmation code?
Guests should search their email for the Eastern Charter shuttle confirmation and check their junk or spam folder.
They may also locate their reservation through Manage Booking using the service date, email address and passenger’s first name.
What should I do if I do not receive a confirmation email?
The confirmation email may take a few minutes to process. Guests should:
- Check their junk or spam folder.
- Confirm that they entered the correct email address.
- Save the confirmation code displayed on the reservation confirmation page.
- Use Manage Booking to locate the reservation using the service date, email address and passenger’s first name.
- Contact shuttle support if the reservation still cannot be located: info@easterncharter.ca
How will I know if my reservation is confirmed?
After submitting a reservation, a confirmation page will appear with a unique confirmation code and the following trip details:
- Route and casino destination
- Service date
- Pickup stop
- Pickup time
- Passenger’s first name
A confirmation email will also be sent to the email address entered during booking. Guests should keep their confirmation code because it will be verified by the shuttle driver when boarding.
How do I change or cancel my reservation?
The confirmation email includes a unique Manage or Cancel This Booking link. Select the link and follow the instructions to manage or cancel the reservation.
Guests can also select Manage Booking on the reservation website and enter:
- The service date
- The email address used for the reservation
- The passenger’s first name
Guests should update or cancel their existing reservation before booking another departure time.
If seats are available, they will be shown until 8:00 PM the night before departure.
Is there a fee if I cancel my shuttle reservation?
There is no cancellation fee.
Guests who are unable to travel should cancel their reservation as soon as possible using the link in their confirmation email or the Manage Booking section of the reservation website. If a reservation is cancelled another reservation for the same day cannot be made.
Can guests without a reservation take the place of a guest who does not show up?
No. If a guest with a confirmed reservation does not arrive, the reservation cannot be transferred to a walk-in guest. Guests without a reservation must make a booking online, subject to availability. Reservations must be made by 8:00 PM the day before the requested booking date.
Can I transfer my reservation to someone else?
The passenger’s first name appears on the reservation, and the shuttle driver verifies the confirmation code against the passenger’s photo identification.
A guest who can no longer travel should cancel the original reservation. The replacement passenger must make a new reservation, subject to availability.
Can I take the shuttle to both Great Canadian Casino Resort Toronto and Pickering Casino Resort on the same day?
No. Guests may only reserve a shuttle to one destination per day. Reservations open 48 hours before departure and close at 8:00 PM the night before your visit.
Is there a fee to use the shuttle?
A $10 cash return-trip fare is required. The fare can be purchased at the casino Guest Services desk using a Great Canadian Rewards card. Great Canadian Rewards membership is free.
Can I board without photo identification?
Is there a refund policy?
What payment methods are accepted?
We accept cash only. Payments can be made at the Guest Services desk.
Does the shuttle have Wi-Fi or charging ports?
Is there a washroom on board?
Can I bring food or drinks on the shuttle?
Is there an age requirement to ride the shuttle?
Is the shuttle bus wheelchair accessible?
Yes, the shuttle is wheelchair accessible and can accommodate passengers who use wheelchairs.
