Responsible Gaming - Great Canadian Entertainment
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Responsible Gaming

PLAYER HEALTH

PLAYERS FIRST

Our Nationwide Commitment

At Great Canadian Entertainment, our passion for gaming goes hand in hand with an unwavering dedication to the principles of responsible gaming. We fully understand the significance that comes with offering entertainment experiences and are wholeheartedly committed to safeguarding every guest who graces our destinations. From the vibrant heart of our casino floors to the strategic discussions in our boardrooms, the well-being of our guests is always at the forefront.

Our Approach

We adopt a multi-layered strategy to guarantee a secure and pleasurable experience. Here’s how we support our guests in fostering positive gaming habits:

Guidance at Your Fingertips

Our Information Centres are more than just kiosks. They are hubs of knowledge, dismantling misconceptions and equipping guests with the tools to play responsibly.

Marketing With a Conscience

We don’t just advertise; we communicate with care. Specialized training for our marketing personnel ensures our promotions align with the highest standards.

A Seal of Trust

The Responsible Gaming Check accreditation on our premises isn’t just a badge. It’s a testament to our stringent adherence to proactive responsible gaming practices.

Our Staff, Your Allies

Our teams don’t just serve; they care. With regular training, they’re equipped to promote positive play and offer support when needed.

Choose Your Break

The Voluntary Self-Exclusion program is essential for those seeking a gambling break, allowing self-ban from casinos for specific durations.

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Always Here to Help

The Provincial Problem Gambling Helpline offers 24/7 free support to those who have questions about gambling or are impacted by someone else’s gambling activity.

Knowledge is Power

Player Health literature is easily accessible in high-traffic areas, giving guests comprehensive info on health tips, game odds, and relevant insights.

Dedicated Player Health Team

The corporate Player Health Team sets player health guidelines aligned with national standards, promoting well-being throughout the company and our destinations.
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No Minors

Our casinos adhere firmly to a 19+ age policy. ID scanning devices are present, and those under 30 must provide a valid government-issued ID for verification.

United in Excellence

We’ve joined forces with Provincial Lottery Corporations to elevate player health and promote responsible gaming. Together, we’ve pioneered sustainable practices, empowering our guests with informed choices for positive gameplay.

Our alliance goes beyond collaboration; it embodies a unified vision of blending entertainment with paramount safety.

Player Health

Resources

We invite you to delve deeper into the Player Health programs that Great Canadian proudly supports and is actively involved in.