Stay Informed on the Latest Scams
Avoid Fraudsters
Fraudsters may attempt to impersonate Great Canadian Entertainment or one of our casino or entertainment properties (together, “GCE”). This may include their use of:
- fake emails, domain names and website links that are confusingly similar to GCE
- social media apps that include the GCE name, logo or other GCE trademarks
- mailed letters or promotions that include the GCE name, logo or other GCE trademarks
- text messages that claim to be from GCE or a GCE team member
Warning Signs
GCE will NEVER:
- contact you and ask for ANY personal information, including your name, phone number, address, or Social Insurance Number
- contact you and ask for ANY financial information, including your credit card numbers or bank account numbers
- require you to pay a fee to participate in a promotional event or collect a promotional give-away
Never respond to these communications, provide information, or send money.
Report the Scam
If you suspect you are being targeted by a scam or would like to confirm the authenticity of a communication from GCE, please email information@greatcanadian.com or call us at 604.303.1000.
Stay Informed
GCE is aware of the following scams that include an attempt to impersonate GCE. These communications are not associated with GCE, and we caution you to not respond.
Latest Scam Alerts
1. Details of the scam:
- Great Canadian Casino Resort Toronto and Casino Woodbine are currently targeted by a phishing scam sent by mail.
- The letter incorrectly identifies GCE as a US based operator running a contest.
2. What should you know:
- GCE is a Canadian company that would not run a contest to win USD.
- GCE would not conduct draws online.
- GCE would never contact you through a ‘gmail’ email address.
3. Red Flags to look out for:
- Did you enter a contest? If not, you didn’t win.
- Don’t give your financial information. There is absolutely no reason to ever give your bank account or credit card number to claim a prize at a GCE destination.
- Don’t give your personal information online or by telephone, unless through an approved GCE application.
- Are there spelling, grammar or other typing mistakes?
4. What should you do?
- Contact GCE immediately using the email or telephone number provided on our website. Do not use the phone number or email address from this piece of mail.
- Dispose of any suspicious mail or messages after reporting them.
