Scam Alerts - Great Canadian Entertainment
Skip to main content Skip to Sitemap
    • Slots & Tables
      • Great Canadian Entertainment owns and operates 25 destinations across Canada, featuring more than 18,000 slot machines, 600 live table games, top-rated restaurants, and live entertainment.

        Learn More

    • Play Online
      • Play your favourite slots and exclusive games like MegaJackpots and PowerBucks, live dealer table games including baccarat and roulette, or bet on sports with Proline+. 

        Sign Up Now

        Must be 19+, ON only. Terms and Conditions apply. Visit OLG.ca for details

      • roulette wheel with cards fanned out along the top
    • Sportsbook & Lounge
      • Sports betting with instant payouts now at multiple Great Canadian Entertainment destinations.

        Learn More

    • Player Gaming Account
      • You can now deposit your funds into a safe and convenient account and withdraw your money at any time for game play on either slots or table games.

        Learn More

    • Pickering Casino Resort Hotel
      • Welcome to the new Pickering Casino Resort Hotel. Relax overnight in our spacious 275-room hotel tower or just come to play while enjoying a wide assortment of restaurants and entertainment.

        Learn More

      • Pickering Casino Resort Exterior photo of Hotel at Night
    • Great Blue Heron Hotel
      • Located in the scenic backdrop of Scugog Island, the Great Blue Heron Hotel captures the style of modern guest rooms steps away from the excitement of the casino. Discover the inspiration behind the hotel from concept to completion.

        Learn More

      • Great Blue Heron Hotel Exterior
    • Casino New Brunswick
      • Perfect for casino players, business travelers, vacationers and tourists. Every one of our 126 spacious, deluxe rooms and luxuriously appointed suites has a spectacular view.

        Learn More

      • Casino New Brunswick Hotel Exterior
    • River Rock Casino Resort
      • Whether you’re looking for a romantic getaway, the accommodations for your next Vancouver business meeting, or an exciting weekend break with friends, our hotel offers relaxed luxury that is bound to impress.

        Learn More

  • Restaurants
  • Entertainment
  • Racing
  • Promotions
    • Ontario
      • Play where you want to — and get rewarded how you want to. Now available at all our destinations across Ontario.

        Learn More
        • FOLLOW US
      • Great Canadian Reward Cards
    • British Columbia
      • Whether you’re on PlayNow or at a BC casino, there are multiple ways to earn points while you play.

        Learn More

      • Encore Reward Cards - 4 cards, different tiers
    • New Brunswick
      • Joining The Rewards Club is quick & easy! As a Rewards Club Member you earn Reward points at slot machines and table games.

        Learn More

      • Casino Rewards Club Card
    • Nova Scotia
      • See all the membership benefits at our 26+ destinations! Multiple ways to win prizes, receive gifts and special offers.

        Learn More

      • Player's Club Member Cards - 4 Tiers, Prive, Gold, Silver and Bronze
  • FrançaisFrançais

Scam Alerts

Stay Informed on the Latest Scams

Avoid Fraudsters

Fraudsters may attempt to impersonate Great Canadian Entertainment or one of our casino or entertainment properties (together, “GCE”). This may include their use of:

  • fake emails, domain names and website links that are confusingly similar to GCE
  • social media apps that include the GCE name, logo or other GCE trademarks
  • mailed letters or promotions that include the GCE name, logo or other GCE trademarks
  • text messages that claim to be from GCE or a GCE team member

Warning Signs

GCE will NEVER:

  • contact you and ask for ANY personal information, including your name, phone number, address, or Social Insurance Number
  • contact you and ask for ANY financial information, including your credit card numbers or bank account numbers
  • require you to pay a fee to participate in a promotional event or collect a promotional give-away

Never respond to these communications, provide information, or send money.

Report the Scam

If you suspect you are being targeted by a scam or would like to confirm the authenticity of a communication from GCE, please email information@greatcanadian.com or call us at 604.303.1000.

Stay Informed

GCE is aware of the following scams that include an attempt to impersonate GCE. These communications are not associated with GCE, and we caution you to not respond.

Latest Scam Alerts

1. Details of the scam:

  • Great Canadian Casino Resort Toronto and Casino Woodbine are currently targeted by a phishing scam sent by mail.
  • The letter incorrectly identifies GCE as a US based operator running a contest.

2. What should you know:

  • GCE is a Canadian company that would not run a contest to win USD.
  • GCE would not conduct draws online.
  • GCE would never contact you through a ‘gmail’ email address.

3. Red Flags to look out for:

  • Did you enter a contest? If not, you didn’t win.
  • Don’t give your financial information. There is absolutely no reason to ever give your bank account or credit card number to claim a prize at a GCE destination.
  • Don’t give your personal information online or by telephone, unless through an approved GCE application.
  • Are there spelling, grammar or other typing mistakes? 

4. What should you do?

  • Contact GCE immediately using the email or telephone number provided on our website. Do not use the phone number or email address from this piece of mail.
  • Dispose of any suspicious mail or messages after reporting them.

Scam Alert May 2023

Great Canadian Casino resort Toronto

SUMMER ’23

Excitement unleashed at Canada’s largest & newest casino resort.

Jann Arden

Saturday, June 24, 2023

JANN ARDEN

Join us in The Arena at Pickering Casino Resort for an unforgettable performance from multi-platinum award winning singer, songwriter, actress and author Jann Arden.