Scam Alerts - Great Canadian Entertainment
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      • Great Canadian Entertainment owns and operates 25 destinations across Canada, featuring more than 18,000 slot machines, 600 live table games, top-rated restaurants, and live entertainment.

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      • You can now deposit your funds into a safe and convenient account and withdraw your money at any time for game play on either slots or table games.

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    • Pickering Casino Resort Hotel
      • Welcome to the new Pickering Casino Resort Hotel. Relax overnight in our spacious 275-room hotel tower or just come to play while enjoying a wide assortment of restaurants and entertainment.

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      • Located in the scenic backdrop of Scugog Island, the Great Blue Heron Hotel captures the style of modern guest rooms steps away from the excitement of the casino. Discover the inspiration behind the hotel from concept to completion.

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      • Perfect for casino players, business travelers, vacationers and tourists. Every one of our 126 spacious, deluxe rooms and luxuriously appointed suites has a spectacular view.

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      • Whether you’re looking for a romantic getaway, the accommodations for your next Vancouver business meeting, or an exciting weekend break with friends, our hotel offers relaxed luxury that is bound to impress.

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Scam Alerts

Stay Informed on the Latest Scams

Avoid Fraudsters

Fraudsters may attempt to impersonate Great Canadian Entertainment or one of our casino or entertainment properties (together, “GCE”). This may include their use of:

  • fake emails, domain names and website links that are confusingly similar to GCE
  • social media apps that include the GCE name, logo or other GCE trademarks
  • mailed letters or promotions that include the GCE name, logo or other GCE trademarks
  • text messages that claim to be from GCE or a GCE team member

Warning Signs


  • contact you and ask for ANY personal information, including your name, phone number, address, or Social Insurance Number
  • contact you and ask for ANY financial information, including your credit card numbers or bank account numbers
  • require you to pay a fee to participate in a promotional event or collect a promotional give-away

Never respond to these communications, provide information, or send money.

Report the Scam

If you suspect you are being targeted by a scam or would like to confirm the authenticity of a communication from GCE, please email or call us at 604.303.1000.

Stay Informed

GCE is aware of the following scams that include an attempt to impersonate GCE. These communications are not associated with GCE, and we caution you to not respond.

Latest Scam Alerts

1. Details of the scam:

  • Great Canadian Casino Resort Toronto and Casino Woodbine are currently targeted by a phishing scam sent by mail.
  • The letter incorrectly identifies GCE as a US based operator running a contest.

2. What should you know:

  • GCE is a Canadian company that would not run a contest to win USD.
  • GCE would not conduct draws online.
  • GCE would never contact you through a ‘gmail’ email address.

3. Red Flags to look out for:

  • Did you enter a contest? If not, you didn’t win.
  • Don’t give your financial information. There is absolutely no reason to ever give your bank account or credit card number to claim a prize at a GCE destination.
  • Don’t give your personal information online or by telephone, unless through an approved GCE application.
  • Are there spelling, grammar or other typing mistakes? 

4. What should you do?

  • Contact GCE immediately using the email or telephone number provided on our website. Do not use the phone number or email address from this piece of mail.
  • Dispose of any suspicious mail or messages after reporting them.

Scam Alert May 2023

Great Canadian Casino resort Toronto


Excitement unleashed at Canada’s largest & newest casino resort.

Jann Arden

Saturday, June 24, 2023


Join us in The Arena at Pickering Casino Resort for an unforgettable performance from multi-platinum award winning singer, songwriter, actress and author Jann Arden.