Stay Informed on the Latest Scams
Avoid Fraudsters
Fraudsters may attempt to impersonate Great Canadian Entertainment or one of our casino or entertainment properties (together, “GCE”). This may include their use of:
- fake emails, domain names and website links that are confusingly similar to GCE
- social media apps that include the GCE name, logo or other GCE trademarks
- mailed letters or promotions that include the GCE name, logo or other GCE trademarks
- text messages that claim to be from GCE or a GCE team member
- phone calls claiming to be from GCE or a GCE team member, pertaining to Facebook, Instagram, or X (formerly Twitter) groups and promotions
Warning Signs
GCE will NEVER:
- contact you and ask for ANY personal information, including your name, phone number, address, or Social Insurance Number
- contact you and ask for ANY financial information, including your credit card numbers or bank account numbers
- require you to pay a fee to participate in a promotional event or collect a promotional give-away
Never respond to these communications, provide information, or send money.
Report the Scam
If you suspect you are being targeted by a scam or would like to confirm the authenticity of a communication from GCE, please email information@greatcanadian.com or call us at 604.303.1000.
Stay Informed
GCE is aware of the following scams that include an attempt to impersonate GCE. These communications are not associated with GCE, and we caution you to not respond.
Latest Scam Alerts
Meta Scam: Casino Woodbine, January - November 2024
- Details of the scam:
Casino Woodbine is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, property photo and falsely promises exclusive sign up bonuses and free spins to individuals who download an alleged Casino Woodbine app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Casino Woodbine.
- Neither Casino Woodbine nor any affiliated Great Canadian Entertainment destinations host online draws, contests, or applications of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Casino Woodbine accounts. Our legitimate promotions are exclusively run through the handles @GreatCanadianToronto on Facebook and Instagram and @GreatCanadianTO on Twitter.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Meta Scam: Casino New Brunswick, February - November 2024
- Details of the scam:
Casino New Brunswick is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, logo, and falsely promises exclusive sign up bonuses and free spins to individuals who download an alleged Casino New Brunswick app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Casino New Brunswick.
- Neither Casino New Brunswick nor any affiliated Great Canadian Entertainment destinations host online draws, contests, or applications of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Casino New Brunswick accounts. Our legitimate promotions are exclusively run through the handles @Casinonb on Facebook and @Casino_nb on Instagram.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Meta Scam: Casino Nova Scotia, May - November 2024
- Details of the scam:
Casino Nova Scotia, located in Halifax and Sydney, is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, logo, and even features unauthorized photos of employees and property building. The scam falsely promises exclusive bonuses and access to the best casino promotions to individuals who download an alleged Casino Nova Scotia app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Casino Nova Scotia.
- Neither Casino Nova Scotia nor any affiliated Great Canadian Entertainment destinations host online draws or contests of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Casino Nova Scotia accounts. Our legitimate promotions are exclusively run through the handle @CasinoNovaScotia @CasinoNovaScotiaSydney on both Instagram and Facebook.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Meta Scam: River Rock Casino Resort, March - November 2024
- Details of the scam:
River Rock Casino Resort is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, logo, and falsely promises exclusive sign up bonuses and free spins to individuals who download an alleged River Rock Casino app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for River Rock Casino Resort.
- Neither River Rock Casino Resort nor any affiliated Great Canadian Entertainment destinations host online apps, draws, contests, or applications of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official River Rock Casino Resort accounts. Our legitimate promotions are exclusively run through the handles @RiverRockCasinoResort on Facebook and @riverrockcasinoresort on Instagram.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Web Scam: River Rock Casino Resort, October 2024
- Details of the scam:
River Rock Casino Resort is currently the target of a deceptive website promotion. This counterfeit initiative exploits our casino’s name, website, and falsely promises exclusive sign up bonuses and free spins to individuals who download an alleged River Rock Casino app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for River Rock Casino Resort.
- Neither River Rock Casino Resort nor any affiliated Great Canadian Entertainment destinations host online apps, draws, contests, or applications of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official River Rock Casino Resort accounts. Our legitimate promotions are exclusively run through the handles @RiverRockCasinoResort on Facebook and @riverrockcasinoresort on Instagram. Our only website is RiverRock.com.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
Fraudulent Website: https://riverrock-casino.com/
Meta Scam: Chances Casinos, October 2024
- Details of the scam:
Chances Maple Ridge & Dawson Creek, located in Maple Ridge and Dawson Creek, BC, are currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits the Chances casino name, logo, and exterior casino images. The scam falsely promises exclusive bonuses and access to the best casino promotions to individuals who download an alleged Chances online app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Chances Casinos.
- Neither Chances Maple Ridge, Dawson Creek nor any affiliated Great Canadian Entertainment destinations host online apps, or bonuses of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Chances accounts. Our legitimate promotions are exclusively run through the handles @ChancesMR, and @ChancesDawsonCreek on Facebook, and @ChancesMapleRidge on Instagram.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Meta Scam: Casino Ajax, March - May 2024
- Details of the scam:
Casino Ajax is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, logo, and falsely promises exclusive sign up bonuses and free spins to individuals who download an alleged Casino Ajax app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Casino Ajax.
- Neither Casino Ajax nor any affiliated Great Canadian Entertainment destinations host online apps, draws, contests, or applications of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Casino Ajax accounts. Our legitimate promotions are exclusively run through the handles @CasinoAjax on Facebook, @CasinoAjax on Instagram, and @CasinoAjax on X (formerly Twitter).
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Search Scam: Casino Woodbine, February 2024
Details of the Scam:
An imposter is operating under the guise of the Casino Woodbine brand on an unauthorized website not affiliated with Great Canadian Entertainment or its subsidiaries. The fraudulent domain in question is woodbinecasinoreview.ca.
This deceptive website unlawfully uses our casino’s name, property imagery, and promotes online casino games unrelated to our establishment.
Important Information: We do not host online gaming services for Casino Woodbine. There is no partnership between Casino Woodbine and SoftSwiss or RateMyCasino.
Key Indicators of Fraud:
The website associated with this scam is not an official domain of Casino Woodbine. Our authentic promotions are solely conducted through the domains greatcanadian.com or casinowoodbine.com.
Never disclose financial information. You should never be prompted to provide bank or credit card details to claim prizes from any Great Canadian Entertainment venue. Safeguard your personal information. Only share personal details through verified Great Canadian Entertainment platforms.
Recommended Action:
Avoid engaging with the website, its games, or any embedded links.
Meta Scam: Casino Woodbine, December 2023
- Details of the scam:
Casino Woodbine is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, logo, and falsely promises exclusive sign up bonuses and free spins to individuals who download an alleged Casino Woodbine app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Casino Woodbine.
- Neither Casino Woodbine nor any affiliated Great Canadian Entertainment destinations host online draws, contests, or applications of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Casino Woodbine accounts. Our legitimate promotions are exclusively run through the handles @GreatCanadianToronto on Facebook and Instagram and @GreatCanadianTO on Twitter.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Meta Scam: Elements Casino Surrey, December 2023
- Details of the scam:
Elements Casino Surrey is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, logo, and falsely promises exclusive sign up bonuses and free spins to individuals who download an alleged Elements Casino Surrey online app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Elements Casino Surrey.
- Neither Elements Casino Surrey nor any affiliated Great Canadian Entertainment destinations host online draws, contests, or applications of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Elements Casino Surrey accounts. Our legitimate promotions are exclusively run through the handles @ElementsCasinoSurrey on Facebook and @ElementsCasinoSurrey on Instagram.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Meta Scam: Casino New Brunswick, November 2023
- Details of the scam:
Casino New Brunswick is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, logo, and falsely promises exclusive sign up bonuses and free spins to individuals who download an alleged Casino New Brunswick app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Casino New Brunswick.
- Neither Casino New Brunswick nor any affiliated Great Canadian Entertainment destinations host online draws, contests, or applications of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Casino New Brunswick accounts. Our legitimate promotions are exclusively run through the handles @Casinonb on Facebook and @Casino_nb on Instagram.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Meta Scam: Casino Nova Scotia, November 2023
- Details of the scam:
Casino Nova Scotia, located in Halifax and Sydney, is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative exploits our casino’s name, logo, and even features unauthorized photos of employees and property building. The scam falsely promises exclusive bonuses and access to the best casino promotions to individuals who download an alleged Casino Nova Scotia app. This is a phishing attempt targeting our community, and we urge caution.
- What should you know:
- We do not have an online gaming app for Casino Nova Scotia.
- Neither Casino Nova Scotia nor any affiliated Great Canadian Entertainment destinations host online draws or contests of this nature.
- Red Flags to look out for:
- The pages behind this scam are not official Casino Nova Scotia accounts. Our legitimate promotions are exclusively run through the handle @CasinoNovaScotia @CasinoNovaScotiaSydney on both Instagram and Facebook.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
- What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Meta Scam: Great Canadian Casino Resort Toronto, September 2023
1. Details of the scam:
- Great Canadian Casino Resort Toronto is currently the target of a deceptive Instagram and Facebook promotion. This counterfeit initiative uses our casino graphics and falsely promises a “welcome bonus of 2,000 CAD and 100FS” to individuals who download an alleged Great Canadian Casino app. This is a phishing attempt targeting our community, and we urge caution.
2. What should you know:
- We do not have an online gaming app for Great Canadian Casino Resort Toronto.
- Neither Great Canadian Casino Resort Toronto nor any affiliated Great Canadian Entertainment destinations host online draws or contests of this nature.
3. Red Flags to look out for:
- The pages behind this scam are not official Great Canadian Casino Resort Toronto accounts. Our legitimate promotions are exclusively run through the handle @GreatCanadianToronto on both Instagram and Facebook.
- Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.
- Guard your personal details. Only provide personal information through validated Great Canadian Entertainment platforms.
- Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.
4. What should you do?
- Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
- Refrain from interacting with the scam post or any embedded links.
- Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.
Facebook Scam: River Rock Casino Resort, July 2023
- Details of the Scam:
- River Rock Casino Resort is currently targeted by a phishing scam post on Facebook.
- This advertisement is pretending to facilitate an online promotion from River Rock Casino Resort.
2. What you should know:
- River Rock Casino Resort, or any Great Canadian Entertainment destination, will not conduct draws online.
- All online advertising for Great Canadian Entertainment destinations, like River Rock Casino Resort, will come from a brand-identified page.
3. Red flags to watch for:
- The page sponsoring this advertisement is not River Rock Casino Resort or Great Canadian Entertainment.
- The website address does not match the name of the advertiser or the the River Rock Casino Resort brand.
- There are spelling and grammar errors within the image.
4. What should you do?
- Do not click on the website link within the advertisement.
- Click the “Report Ad” option by clicking on the three dots near the top right corner of the ad.
Fake Contest Winner: Great Canadian Casino Resort Toronto, May 2023
1. Details of the scam:
- Great Canadian Casino Resort Toronto and Casino Woodbine are currently targeted by a phishing scam sent by mail.
- The letter incorrectly identifies GCE as a US based operator running a contest.
2. What should you know:
- GCE is a Canadian company that would not run a contest to win USD.
- GCE would not conduct draws online.
- GCE would never contact you through a ‘gmail’ email address.
3. Red Flags to look out for:
- Did you enter a contest? If not, you didn’t win.
- Don’t give your financial information. There is absolutely no reason to ever give your bank account or credit card number to claim a prize at a GCE destination.
- Don’t give your personal information online or by telephone, unless through an approved GCE application.
- Are there spelling, grammar or other typing mistakes?
4. What should you do?
- Contact GCE immediately using the email or telephone number provided on our website. Do not use the phone number or email address from this piece of mail.
- Dispose of any suspicious mail or messages after reporting them.
