Great Canadian Rewards FAQs
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FAQ

GO FOR GREAT
REWARDS

FAQ

GREAT CANADIAN REWARDS

You can sign up by visiting any one of our 12 Great Canadian Rewards destinations in Ontario and visit Guest Services. If you were a member of our previous loyalty programs, AXIS, Elements or One Rewards, please see information below.

You will soon be able to manage your rewards online.

Great Canadian Rewards is available at all 12 Ontario Great Canadian Entertainment properties:
Elements One Toronto Gaming Shorelines
Casino Brantford Casino Ajax Casino Belleville
Casino Flamboro Casino Woodbine Casino Peterborough
Casino Grand River Great Blue Heron Casino Casino Thousand Islands
Casino Mohawk Pickering Casino Resort Slots at Kawartha Downs

REWARD CURRENCIES & BENEFITS

For 2022, your Great Canadian Rewards Tier Level will remain the same during this Tier Period. Your Tier Credits will be reset to 0.

The Tier Period will not impact a player’s eligibility for promotions, gifts or emailed offers as it based on a set criteria of carded play.

Reward Points, Promo Play and Comp Dollars will remain untouched.

Tier Credits are earned on all recorded casino gaming activity at Great Canadian Rewards destinations, excluding Bonus Slot Play, and determine Tier Level. Tier Credits are reset at the start of each Tier Period, which run October 1 to March 31 and April 1 to September 30.

Tier Credits earned during a Tier Period determines a member’s Tier Level. At the end of each Tier Period, credits revert to 0 but you will maintain the Tier Level earned.

Tier Level

Tier Credits Required*

Club

0 – 499 Tier Credits

Preferred

500 – 2,499 Tier Credits

Premium

2,500 – 14,999 Tier Credits

Summit

15,000+ Tier Credits

Great Canadian Rewards has two (2) Tier Periods:

  • Tier Period 1: April 1, 2022 to September 30, 2022
  • Tier Period 2: October 1, 2022 to March 31, 2023

Reward Points are earned through casino gaming activity on slot machines and electronic table games. Reward Points are not earned on bets made with free play credits on machines, or any bets made on live table games. Reward Points are earned and redeemable across all Great Canadian Entertainment Sites in Ontario. Reward Points can be redeemed for free play credits on slot machines only. 100 Reward Points = $1.00 in Free Play Credits.

Comp Dollars are earned through casino gaming activity on Slot Machines, electronic Tables, and live Table Games. Comp Dollars are not earned on bets made with free play credits or free bet offers. Comp Dollars are accumulated across all Great Canadian Rewards destinations in Ontario and hold a maximum bank of $10,000. Comp Dollars can be redeemed at participating amenities.

Reward Points and Comp Dollars do not expire unless there has been no casino gaming activity on this account in the previous 180 days.

Please visit Guest Services at each of the 12 Great Canadian Rewards destinations in Ontario or visit our website at www.greatcanadian.com/gcrewards for a list of benefits and amenities at each destination.

All promotional offers will indicate the Great Canadian Entertainment properties in which they can be redeemed. Offers may be available across all 12 Ontario Great Canadian Rewards destinations, refer to the Terms and Conditions provided for each offer.

Up to 3 rated sessions open at one time.

CARDLESS RATING

Cardless play is currently available at Casino Woodbine, Great Blue Heron Casino & Hotel, Casino Ajax, Casino Ajax, Pickering Casino Resort and Elements Casinos. We are working as fast as possible to enable this feature at all Shorelines locations very soon.

The new cardless rewards feature allows members to enter their member account number and PIN directly at a slot machine to start earning and redeeming rewards without inserting a physical rewards card.
Members will select the “Touch Here to Sign in Without a Card” icon on the Slot Machine and enter your member account number and PIN. When finished, select “End Session” to end your play session.
Up to 3 rated sessions open at one time.
The session will time out automatically after 5 minutes of inactivity.
Just like playing with a physical card, a PIN is required every time free play is downloaded to the device.

The PIN will lock after 5 failed attempts. To have your PIN unlocked, visit Guest Services.

No, you must access an Express Kiosk with a physical rewards card.

PREVIOUS LOYALTY PROGRAMS - AXIS, ELEMENTS, ONE REWARDS

Existing loyalty members (AXIS, Elements, One Rewards) will automatically transfer to the Great Canadian Rewards system on August 3, 2022. AXIS and Elements Rewards members must get their new Great Canadian Rewards card printed beginning August 3,2022. One Rewards members may continue to use their One Rewards card after August 3, 2022 but it will be considered a Great Canadian Rewards card when rating play.

Values from current loyalty program balances will be transferred over to your new Great Canadian Rewards account. For example, if you have $5.00 balance in Reward Points in your current account then you will have a $5.00 balance of Reward Points in your new Great Canadian Rewards account. 

Great Canadian Rewards is available at all 12 Ontario Great Canadian Rewards destinations:

When members transfer to the Great Canadian Rewards program, they will be placed in the Tier Level that matches their current Tier Level in the previous loyalty program:

AXIS Rewards

One Rewards

Elements Rewards

Great Canadian Rewards

Blue

Ruby

Red

Club

Silver

Silver

Blue

Preferred

Gold

Gold

Gold*

Premium

Privé

Privé

Summit

*Based on current Tier Points

Members with an AXIS or Elements Rewards card will receive a new Great Canadian Rewards number. One Rewards members will have their account number transfer to Great Canadian Rewards.

No. Your current loyalty account PIN will transfer and remain the same.
No. You will be issued a new loyalty account number and all AXIS and Elements rewards accounts will no longer be active as of August 3, 2022.
Beginning August 3, 2022 all new enrollments will be in the Great Canadian Rewards program. One Rewards, Elements Rewards and AXIS Rewards will all be decommissioned.
Great Canadian Entertainement Icon

Participating

Destinations

Visit Guest Services to sign up!