Member Portal Support
Experience an improved and easier way to log in to the Member Portal—quickly access your account anytime, hassle-free.
STEP 1
Enter your Member Account Number. You’ll find this number on the front of your Great Canadian Rewards card.
STEP 2
Enter your four-digit Member PIN, provided at sign-up. Forgot it? Visit Guest Services at your preferred location.
STEP 3
Press the red Log In button to view your balance, offers, and exclusive pre-sale codes just for you.
GREAT REWARDS ARE WAITING
Download the Great Canadian Rewards App for exclusive pre-sale access to events, offers and more.
ASKED AND ANSWERED
No. You must be a Great Canadian Rewards member to use the Member Portal.
- Go to your Apple iPhone App Store or Google Play or click on the download icons on our website.
- Search ‘GC Rewards’.
- Download the GC Rewards mobile app. Please note that you may be asked for your account password at the time of download. This is related to your app store, not GC Rewards.
- Once the GC Rewards mobile app has downloaded onto your mobile device, open it.
- Connect your account by selecting “New? Connect your account”.
- Enter your Member Account number and 4-Digit Rewards PIN. Resetting your PIN can only be done at a Great Canadian Rewards destination.
- Validate your account by entering the 6-digit code sent to the mobile number or email address you provided at the time of sign-up.
- Create a unique username and password. After this is confirmed, navigate back to the Log In page and use your username and password to log in.
Please check your junk, trash and promotional folders, as our message may have been flagged by your email provider as spam. Alternatively, please check your trash bin in the event it was deleted by mistake. You can also try an alternate method of verification, such as the mobile phone number on your account.
If you are still not having success, email support@greatcanadian.com.
Yes. You may use the “my profile” tab to update this information.
No. Please visit a Great Canadian Rewards destination to update errors with your name or date of birth.
Yes. The “my profile” tab will allow you to update your account preferences.
The offers & promotions tab will display all eligible offers. You can filter these offers by location, if you wish. Eligible offers are awarded to members based on casino gaming activity recorded on their Great Canadian Rewards account and not all players will be eligible.
