Member Portal Support - Great Canadian Entertainment
Skip to main content Skip to Sitemap
DISCOVER MORE

Member Portal Support

Download the GC Rewards mobile app to stay up to date with offers, presales, hotel savings and more.

GREAT Canadian Rewards

MEMBER PORTAL

SUPPORT

JOIN FOR FREE TODAY

Season of Surprises: Array of Great Canadian Rewards card

FOLLOW REWARDS

Member Portal
Support

Experience an improved and easier way to log in to the Member Portal—quickly access your account anytime, hassle-free.

STEP 1

Enter your Member Account Number. You’ll find this number on the front of your Great Canadian Rewards card.

Step 1 | Hand holding iPhone with Great Canadian Rewards Member Portal | Logging In

STEP 2

Enter your four-digit Member PIN. Forgot it? Choose Forgot Rewards PIN to reset it, or visit Guest Services for help.

Step 2 | Hand holding iPhone with Great Canadian Rewards Member Portal | Logging In

STEP 3

Press the red Log In button to view your balance, offers, and exclusive pre-sale codes just for you.

Step 3 | Hand holding iPhone with Great Canadian Rewards Member Portal | Logging In

GREAT REWARDS ARE WAITING

Access the Member Portal today at gcrewards.com/login or download the app to manage your rewards on the go!

Great Canadian Rewards Mobile App

No. You must be a Great Canadian Rewards member to use the Member Portal via the app or browser version.
  1. Go to your App Store or Google Play.
  2. Search ‘GC Rewards’ or download it here.
  3. Download the GC Rewards mobile app. You may be prompted to sign in to your app store account before downloading. This login is related to your app store (such as Apple ID or Google account), not your GC Rewards account.
  4. Once the GC Rewards mobile app has finished downloading, locate it in your device’s App Library and open it.
  5. Enter your Great Canadian Rewards member account number and four-digit Rewards PIN. If you’ve forgotten your PIN, select the option on the login page to reset it.
  6. Validate your account by entering the six-digit verification code sent to the mobile number or email address you provided at the time of sign-up. 
  1. Log in at gcrewards.com/login
  2. Enter your Great Canadian Rewards member Account Number and four-Digit Rewards PIN.  If you forgot your Account Number, please select the option available on the log in page to retrieve your information. If you forgot your PIN, please select the option available on the log in page to change your PIN.
  3. Validate your account by entering the six-digit verification code sent to the mobile number or email address you provided at the time of sign-up. 

Please check your junk and promotional folders, as our message may have been flagged by your email provider as spam. Alternatively, please check your trash bin in the event it was deleted by mistake. You can also try an alternate method of verification, such as the mobile phone number on your account. 

If you are still not having success, visit a Great Canadian Rewards destination to confirm that your email address and phone number have been entered into our system correctly.  

Yes! Use the “my profile” tab to update this information, or visit Guest Services at your preferred Great Canadian Rewards destination with a valid government-issued photo ID.

Please ensure you have entered a valid Postal Code that matches your physical mailing address. Contact support@greatcanadian if the issue persists.

To correct any errors with your name or date of birth, please visit a Great Canadian Rewards destination in person and bring a valid government-issued photo ID.

Yes! The “my profile” tab will allow you to update your account preferences.

To opt in to receiving third-party communications, log in to the Member Portal and go to the My Profile tab. Scroll to Communication Preferences and select Yes for third-party promotional offers. Accept the terms, click Confirm and Agree, and then select Save Profile to apply your changes. Please ensure that your account has a valid email address or phone number on file.

The offers & promotions tab will display all eligible offers. You can filter these offers by destination, if you wish. Eligible offers are awarded to members based on casino gaming activity recorded on their Great Canadian Rewards account and not all members will be eligible.

No. We are always looking for ways to improve your experience! Features like this may be developed in the future. Stay tuned.

Chances Casinos Logo

MAPLE RIDGE

BINGO SESSIONS

MONDAY

Closed

TUESDAY

12PM to 3PM/6PM to 9PM

WEDNESDAY

Closed

THURSDAY

Closed

FRIDAY

12PM to 3PM

SATURDAY

12PM to 3PM

SUNDAY

12PM to 3PM/6PM to 9PM

Bingo Jackpots

For jackpot amounts, please contact us directly at 604-476-4500 or visit us on-site. If there are any discrepancies related to jackpot amounts, the posted prize pools on location at Chances Maple Ridge will take precedence.

Electronic Bingo

Electronic bingo is a great new way to enjoy the game, perfect for our tech-loving customers. Our electronic bingo uses touch screens that are extremely user-friendly and easy to learn, and our attendants are always on hand to help out.

HOLIDAY HOURS

SUNDAY DEC 22

12:00PM – 3:30PM

6:00PM – 9:30PM

MONDAY DEC 23

No Session

TUESDAY DEC 24

No Session

WEDNESDAY DEC 25

No Session

SUNDAY DEC 29

12:00PM – 3:30PM

6:00PM – 9:30PM

MONDAY DEC 30

No Session

TUESDAY DEC 31

No Session

WEDNESDAY JAN 1, 2025

12:00PM – 4:00PM Bingo gala